Detect. Alert. Investigate. Resolve.

FileSure integrates directly into your existing tools and processes, so your team can act quickly and confidently.

  • Step-by-Step Workflow:

    1. A User Does Something Interesting

    • A client employee attempts to:
      • Move or delete sensitive files
      • Upload documents via webmail or cloud storage
      • Copy files to a USB drive
      • Run an unauthorized installer or malware

    2. FileSure Detects and Logs the Event

    • FileSure’s audit and deny rules capture the action in real time.
    • A detailed event log entry is generated, including:
      • User, file, process, and timestamp.

    3. Your RMM System Picks It Up

    • FileSure integrates seamlessly with your RMM system (like NinjaOne, Datto, or ConnectWise).
    • The event is flagged in your monitoring dashboard as an alert.
    • Automated thresholds can also trigger alerts for bulk actions (e.g., mass file copies/deletes).

    4. The MSP Administrator Investigates

    • Using remote access via your RMM, connect to the client machine.
    • Open the FileSure LogViewer to:
      • See full context of what happened.
      • Quickly identify the user, file, and program involved.

    5. Take Action

    • Resolve the issue, prevent further risks, or adjust FileSure rules as needed.
    • Impress your clients with your proactive security response and detailed reporting.

Why MSPs Love This Workflow

    ✅ Minimal Disruption – Integrates with tools you already use.
    ✅ Proactive Alerts – FileSure ensures you know about risks before they escalate.
    ✅ Efficient Investigation – Detailed logs save you time and make root-cause analysis easy.
    ✅ Value to Clients – Demonstrate your commitment to file security and compliance.

See How FileSure Fits Your Workflow in Action

  • See FileSure in Action
  • No credit card required.
  • No obligations.
Download FileSure MSP agent